VOICEAVO IMPLEMENTATION REVIEW CHECKLIST
Version: 2026-09-06

1. Define the exact caller task and business owner.
2. Confirm approved knowledge, current provider and supported integrations.
3. Define necessary fields and remove unnecessary personal data.
4. Distinguish request acceptance, call connection and verified business completion.
5. Set authorisation, communication preference and permitted contact rules.
6. Define staff handoff, unavailable-destination fallback and stop conditions.
7. Use synthetic contacts and approved test destinations.
8. Run normal, duplicate, uncertain-result and unavailable-integration cases.
9. Verify the authoritative downstream result rather than the spoken success message.
10. Record configuration version, actual outcome and unresolved limitations.
11. Obtain business approval before a limited live pilot.
12. Preserve a tested rollback route and a visible unresolved-work queue.

These are review prompts, not completed test evidence, medical advice, legal advice, a security certification or a guarantee that every feature is available.

Practical guides: https://voiceavo.com/resources/